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Reception staff (m/f/d)

Löwe - Bär Hotels · Serfaus · summer · Reception & reservation

You are the beating heart of the hotel: the first "Welcome!" and the last "Safe journey home!" All the threads converge with you. You answer every query with ease, you make every connection effortlessly. Hungry in room 125? A snack has already been arranged. A crying little guest in room 309 needs a cuddly toy? Already on his way to save another vacation. In between, you juggle emails and solve every challenge. An agitated caller can't unsettle you, because you always find a solution. You are the epitome of calm and take responsibility in your own hands.

What awaits you

Welcoming the (numerous regular) guests
Check-in / Check-out
Collecting hotel bills
Issuing of tickets
Comprehensive guest support in the area of guest relations / recommendations in the region
Data maintenance>
Administrative tasks of the reception
Coordination of guest requests in the house
Assistance with booking spa treatments

What you bring with you

Warmth & joy in inspiring our small & big guests
Completed school or vocational training
First work experience is an advantage
Team spirit
Good IT skills & experience with reservation programs desirable
Confident communication in German & English; further languages are an advantage

What do we offer our employees? Simply everything ;-)

Regulated working hours & fixed days off
Private room with shower, toilet and free Wi-Fi
Free meals 7 days a week, 3 times a day
Above-tariff and qualification-appropriate pay
unused vacation will be paid out
Your own tip and fair distribution of shared tips
Childcare in the kids' club during working hours
Free use of sports facilities such as fitness area, gym, e-bike rental, courses, clip'n climb and much more
50% off relaxing beauty and wellness offers & discounted prices for beauty and wellness products
Price advantages for the cable cars in the Serfaus-Fiss-Ladis region and the bike park
Discounted holiday options in partner establishments of Leading Family Resorts & Kinderhotels Europa
Washing, drying and ironing facilities
Concrete perspectives & opportunities about your personal journey within the company & further training opportunities